{"id":3484,"date":"2024-09-05T14:33:26","date_gmt":"2024-09-05T14:33:26","guid":{"rendered":"\/agile\/?post_type=ht_kb&#038;p=3484"},"modified":"2025-01-07T15:52:17","modified_gmt":"2025-01-07T15:52:17","slug":"app-centre-de-messagerie-supprimer-message","status":"publish","type":"ht_kb","link":"\/agile\/fr\/knowledge-base\/app-centre-de-messagerie-supprimer-message\/","title":{"rendered":"Centre de messagerie (App)- Supprimer un message"},"content":{"rendered":"\n<p>L&rsquo;utilisateur peut supprimer un message de deux fa\u00e7ons :<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Supprimer un message individuel :<\/strong>\n<ol class=\"wp-block-list\">\n<li>Tapez sur l&rsquo;ic\u00f4ne Message apparaissant sur la page d&rsquo;accueil<\/li>\n\n\n\n<li>Sous l&rsquo;onglet Bo\u00eete de r\u00e9ception, tapez sur l&rsquo;ic\u00f4ne des 3 points (&#8230;) \u00e0 c\u00f4t\u00e9 d&rsquo;un message OU tapez sur l&rsquo;un des messages.\n<ol class=\"wp-block-list\">\n<li>Si l&rsquo;utilisateur tape sur l&rsquo;ic\u00f4ne des 3 points, une fen\u00eatre modale s&rsquo;affiche avec l&rsquo;option \u00ab Supprimer \u00bb.<\/li>\n\n\n\n<li>Si l&rsquo;utilisateur tape sur le message pour l&rsquo;afficher, cliquer sur les 3 points (&#8230;), la fen\u00eatre modale s&rsquo;affichera avec l&rsquo;option \u00ab Supprimer \u00bb.<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Lorsque l&rsquo;utilisateur clique sur \u00ab Supprimer \u00bb, une bo\u00eete de dialogue de confirmation s&rsquo;affiche.<\/li>\n\n\n\n<li>Tapez sur \u00ab Supprimer \u00bb dans la bo\u00eete de dialogue de confirmation.<\/li>\n\n\n\n<li>Une fois que le message a \u00e9t\u00e9 supprim\u00e9 avec succ\u00e8s, le message \u00ab toast de r\u00e9ussite \u00bb s&rsquo;affiche.\n<ul class=\"wp-block-list\">\n<li><\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image.png\" alt=\"\" class=\"wp-image-3485\" width=\"638\" height=\"686\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image.png 1014w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-279x300.png 279w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-953x1024.png 953w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-768x826.png 768w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-47x50.png 47w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-56x60.png 56w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-93x100.png 93w\" sizes=\"auto, (max-width: 638px) 100vw, 638px\" \/><\/figure>\n\n\n\n<p><strong>NOTE :<\/strong><em> Contrairement au Web, l&rsquo;utilisateur ne peut pas annuler l&rsquo;action de suppression sur le mobile.<\/em><\/p>\n\n\n\n<ol class=\"wp-block-list\" start=\"2\">\n<li><strong>Supprimer un groupe de messages<\/strong><\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tapez sur l&rsquo;ic\u00f4ne Message apparaissant sur la page d&rsquo;accueil.<\/li>\n\n\n\n<li>Sous l&rsquo;onglet Bo\u00eete de r\u00e9ception, Non lu ou Envoy\u00e9, tapez sur l&rsquo;ic\u00f4ne de modification (ic\u00f4ne de stylo).<\/li>\n\n\n\n<li>Cochez les cases des messages que l&rsquo;utilisateur souhaite supprimer.<\/li>\n\n\n\n<li>Tapez sur l&rsquo;ic\u00f4ne des 3 points (&#8230;) \u00e0 c\u00f4t\u00e9 de la barre de recherche.<\/li>\n\n\n\n<li>Tapez sur \u00ab Supprimer tout \u00bb pour marquer les messages non lus.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1554\" height=\"1100\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-1.png\" alt=\"\" class=\"wp-image-3487\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-1.png 1554w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-1-300x212.png 300w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-1-1024x725.png 1024w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-1-768x544.png 768w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-1-50x35.png 50w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-1-1536x1087.png 1536w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-1-60x42.png 60w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-1-100x71.png 100w\" sizes=\"auto, (max-width: 1554px) 100vw, 1554px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>L&rsquo;utilisateur peut supprimer un message de deux fa\u00e7ons : NOTE : Contrairement au Web, l&rsquo;utilisateur ne peut pas annuler l&rsquo;action de suppression sur le mobile.<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[214],"ht-kb-tag":[219,220,73,200,212,213,116,166],"class_list":["post-3484","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mobile_app_fr","ht_kb_tag-app","ht_kb_tag-app-2","ht_kb_tag-ess","ht_kb_tag-ess-2","ht_kb_tag-messages","ht_kb_tag-messages-2","ht_kb_tag-mss","ht_kb_tag-mss-2"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/agile\/fr\/wp-json\/wp\/v2\/ht-kb\/3484","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/agile\/fr\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/agile\/fr\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/fr\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/fr\/wp-json\/wp\/v2\/comments?post=3484"}],"version-history":[{"count":3,"href":"https:\/\/help.synerion.com\/agile\/fr\/wp-json\/wp\/v2\/ht-kb\/3484\/revisions"}],"predecessor-version":[{"id":4915,"href":"https:\/\/help.synerion.com\/agile\/fr\/wp-json\/wp\/v2\/ht-kb\/3484\/revisions\/4915"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/agile\/fr\/wp-json\/wp\/v2\/media?parent=3484"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/fr\/wp-json\/wp\/v2\/ht-kb-category?post=3484"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/fr\/wp-json\/wp\/v2\/ht-kb-tag?post=3484"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}