This feature enables MSS user to add the work rule dept filtering. User can assign the rules to single or multiple departments at the same time.
Required Permission: FeatureDepartment WR Filtering
Assign Work Rules to Single Department
To assign a work rule to a single department,
- Click on Admin menu on left-side dashboard
- Click on Configuration Page
- Click on Dept. Work Rules Filtering menu
- Select the Department name
- Select the checkboxes for the rules you want to add
- Click on “Save Changes”
- Click on “Save” appearing on the confirmation dialog
- It will show the success toast message and department name will appear in bold.
NOTE:
- Departments having no added work rule filtering will appear in normal text. Whereas departments having added work rule filtering will appear in bold style.
- Toggle “Show Assigned Only” will remains disabled for the departments with no assigned rule filtering.
- User can sort the Rule Name column.
Assign Work Rules to Multiple Departments
To assign a work rule to multiple departments,
- Click on Admin menu on left-side dashboard
- Click on Configuration Page
- Click on Dept. Work Rules Filtering menu
- Click on “Assign Departments”
- Select the departments user wants to assign work rules by selecting the checkboxes
- Now, select the checkboxes for work rules
- Click on “Save Changes”
- Click on “Save” appearing on confirmation dialog
- It will show the success toast message and refreshes the department list and show the department names in bold.
NOTE: When user adds new work rule filtering to a department having an existing filtering, it will retain the existing rules and add the new ones to the existing department filtering.