Delete a message

User can delete a message using two ways:

  1. Delete an individual message:
    1. Click on Message Center
    2. Under inbox tab, click on one of the messages
    3. Under message details, click on “Delete
    4. It will show the undo bar at the bottom. User can cancel the deletion of a message by clicking on the “Undo” option. 
    5. Once message is deleted successfully, it will show the success toast message
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  1. Delete group of messages
    1. Click on Message Center
    2. Under inbox, unread, or sent tab, click on the checkboxes to select the messages
    3. Click on “Actions” button
    4. Click on “Delete All
    5. It will pop up the confirmation dialog box. When user selects “Delete”, it will delete the selected messages and show the success toast message.
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Updated on August 15, 2024

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