Feature overview

Shift Swap feature allows ESS users to drop the schedule, pickup any available shifts, cancel the dropped or picked up shift. User can access this feature via Calendar.

Required Permission: Shift Swapping

Drop Shift

ESS user can drop a shift(schedule) via Calendar page. To drop a shift,

Click on Calendar appearing on left-side dashboard

Click on a schedule for the day user wants to drop

On a pop-up, user can add the note (optional) and click on button “Drop Shift”

Click on button “Confirm” appearing on the confirmation dialog box

Once shift is dropped successfully, user will see a success toast message and shows the status of dropped shift as “Awaiting Pickup”

NOTE:

User cannot drop a shift in the past dates.

User cannot drop a shift that is not within the window defined in the system setting shiftswap.minimumhoursbeforeshift window.

User is still responsible to work on the dropped shift until it is approved by the Supervisor.

Cancel Shift Drop

ESS user can also cancel the dropped shift. To cancel the shift drop,

Click on Calendar appearing on left-side dashboard

Click on a dropped shift user wants to cancel

On a pop-up, to cancel the shift drop, click on button “Cancel Shift Drop”

Click on button “Confirm” appearing on the confirmation dialog box

Once shift drop is cancelled successfully, user will see a success toast message and shift status will change back to original schedule