Mark a message read or unread

Unlike Unread tab, Inbox tab provides user two different ways to mark the messages unread –

1. Marking an individual message as unread: (applicable to Inbox tab only)
   1. Click on Message Center
   2. Under inbox tab, click on one of the messages
   3. On top left corner, click on “Mark as Unread”
   4. It will change the message to bold and shows success toast message.

2. Marking group of messages as unread/read: (applicable to both Inbox and Unread tab only)
   1. Click on Message Center
   2. Under inbox or unread tab, click on the checkboxes to select the messages
   3. Click on “Actions” button
   4. Click on either “Mark all as read” to mark the messages read OR “Mark all as unread” to mark the messaged unread