{"id":3336,"date":"2024-08-15T16:55:32","date_gmt":"2024-08-15T16:55:32","guid":{"rendered":"\/agile\/?post_type=ht_kb&#038;p=3336"},"modified":"2025-01-06T19:48:05","modified_gmt":"2025-01-06T19:48:05","slug":"mark-a-message-read-or-unread","status":"publish","type":"ht_kb","link":"\/agile\/knowledge-base\/mark-a-message-read-or-unread\/","title":{"rendered":"Mark a message read or unread"},"content":{"rendered":"\n<p>Unlike Unread tab, Inbox tab provides user two different ways to mark the messages unread \u2013<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Marking an individual message as unread:<\/strong> (applicable to Inbox tab only)\n<ol class=\"wp-block-list\">\n<li>Click on Message Center<\/li>\n\n\n\n<li>Under inbox tab, click on one of the messages<\/li>\n\n\n\n<li>On top left corner, click on \u201c<strong>Mark as Unread<\/strong>\u201d<\/li>\n\n\n\n<li>It will change the message to bold and shows success toast message.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"770\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-175.png\" alt=\"\" class=\"wp-image-4770\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-175.png 1600w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-175-300x144.png 300w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-175-1024x493.png 1024w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-175-768x370.png 768w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-175-50x24.png 50w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-175-1536x739.png 1536w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-175-60x29.png 60w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-175-100x48.png 100w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Marking group of messages as unread\/read:<\/strong> (applicable to both Inbox and Unread tab only)\n<ol class=\"wp-block-list\">\n<li>Click on Message Center<\/li>\n\n\n\n<li>Under inbox or unread tab, click on the checkboxes to select the messages<\/li>\n\n\n\n<li>Click on \u201c<strong>Actions<\/strong>\u201d button<\/li>\n\n\n\n<li>Click on either \u201c<strong>Mark all as read<\/strong>\u201d to mark the messages read OR \u201c<strong>Mark all as unread<\/strong>\u201d to mark the messaged unread<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"836\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-176.png\" alt=\"\" class=\"wp-image-4772\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-176.png 1600w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-176-300x157.png 300w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-176-1024x535.png 1024w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-176-768x401.png 768w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-176-50x26.png 50w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-176-1536x803.png 1536w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-176-60x31.png 60w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-176-100x52.png 100w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Unlike Unread tab, Inbox tab provides user two different ways to mark the messages unread \u2013<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[211],"ht-kb-tag":[73,212,116],"class_list":["post-3336","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-message-center","ht_kb_tag-ess","ht_kb_tag-messages","ht_kb_tag-mss"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3336","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/comments?post=3336"}],"version-history":[{"count":2,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3336\/revisions"}],"predecessor-version":[{"id":4774,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3336\/revisions\/4774"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/media?parent=3336"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-category?post=3336"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-tag?post=3336"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}