{"id":3338,"date":"2024-08-15T16:56:19","date_gmt":"2024-08-15T16:56:19","guid":{"rendered":"\/agile\/?post_type=ht_kb&#038;p=3338"},"modified":"2025-01-06T19:51:02","modified_gmt":"2025-01-06T19:51:02","slug":"delete-a-message","status":"publish","type":"ht_kb","link":"\/agile\/knowledge-base\/delete-a-message\/","title":{"rendered":"Delete a message"},"content":{"rendered":"\n<p>User can delete a message using two ways:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Delete an individual message:<\/strong>\n<ol class=\"wp-block-list\">\n<li>Click on Message Center<\/li>\n\n\n\n<li>Under inbox tab, click on one of the messages<\/li>\n\n\n\n<li>Under message details, click on \u201c<strong>Delete<\/strong>\u201d<\/li>\n\n\n\n<li>It will show the undo bar at the bottom. User can cancel the deletion of a message by clicking on the \u201cUndo\u201d option.&nbsp;<\/li>\n\n\n\n<li>Once message is deleted successfully, it will show the success toast message<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"772\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-179.png\" alt=\"\" class=\"wp-image-4780\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-179.png 1600w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-179-300x145.png 300w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-179-1024x494.png 1024w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-179-768x371.png 768w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-179-50x24.png 50w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-179-1536x741.png 1536w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-179-60x29.png 60w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-179-100x48.png 100w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Delete group of messages<\/strong>\n<ol class=\"wp-block-list\">\n<li>Click on Message Center<\/li>\n\n\n\n<li>Under inbox, unread, or sent tab, click on the checkboxes to select the messages<\/li>\n\n\n\n<li>Click on \u201c<strong>Actions<\/strong>\u201d button<\/li>\n\n\n\n<li>Click on \u201c<strong>Delete All<\/strong>\u201d<\/li>\n\n\n\n<li>It will pop up the confirmation dialog box. When user selects \u201c<strong>Delete<\/strong>\u201d, it will delete the selected messages and show the success toast message.<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"761\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-180.png\" alt=\"\" class=\"wp-image-4782\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-180.png 1600w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-180-300x143.png 300w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-180-1024x487.png 1024w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-180-768x365.png 768w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-180-50x24.png 50w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-180-1536x731.png 1536w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-180-60x29.png 60w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/08\/image-180-100x48.png 100w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>User can delete a message using two ways:<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[211],"ht-kb-tag":[73,212,116],"class_list":["post-3338","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-message-center","ht_kb_tag-ess","ht_kb_tag-messages","ht_kb_tag-mss"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3338","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/comments?post=3338"}],"version-history":[{"count":2,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3338\/revisions"}],"predecessor-version":[{"id":4784,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3338\/revisions\/4784"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/media?parent=3338"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-category?post=3338"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-tag?post=3338"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}