{"id":3482,"date":"2024-09-05T14:07:33","date_gmt":"2024-09-05T14:07:33","guid":{"rendered":"\/agile\/?post_type=ht_kb&#038;p=3482"},"modified":"2025-01-07T15:50:21","modified_gmt":"2025-01-07T15:50:21","slug":"app-message-center-delete-message","status":"publish","type":"ht_kb","link":"\/agile\/knowledge-base\/app-message-center-delete-message\/","title":{"rendered":"Message center (App)- Delete a message"},"content":{"rendered":"\n<p>User can delete a message using two ways:<\/p>\n\n\n\n<p><strong>Delete an individual message:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tap on Message icon appearing on homepage<\/li>\n\n\n\n<li>Under inbox tab, tap on 3 dots (\u2026) icon next to a message OR tap on one of the messages\n<ul class=\"wp-block-list\">\n<li>If user taps on the 3 dots icon, it will show the modal with an option \u201cDelete\u201d<\/li>\n\n\n\n<li>If user taps on the message to view the message, click on the 3 dots(\u2026), it will show the modal with an option \u201cDelete\u201d<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>When user taps on \u201cDelete\u201d, it will show a confirmation dialog<\/li>\n\n\n\n<li>Tap on \u201cDelete\u201d appearing on confirmation dialog<\/li>\n\n\n\n<li>Once message is deleted successfully, it will show the success toast message<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"846\" height=\"775\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-10.png\" alt=\"\" class=\"wp-image-4909\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-10.png 846w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-10-300x275.png 300w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-10-768x704.png 768w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-10-50x46.png 50w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-10-60x55.png 60w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-10-100x92.png 100w\" sizes=\"auto, (max-width: 846px) 100vw, 846px\" \/><\/figure>\n\n\n\n<p class=\"has-background\" style=\"background-color:#fcb90066\"><strong>NOTE<\/strong>: <em>Unlike Web, User cannot undo the delete action on Mobile<\/em><\/p>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li><strong>Delete group of messages<\/strong>\n<ol class=\"wp-block-list\">\n<li>Tap on Message icon appearing on the home page<\/li>\n\n\n\n<li>Under inbox, unread, or sent tab, tap on edit icon (pen icon)<\/li>\n\n\n\n<li>Select the checkboxes for the messages user wants to delete<\/li>\n\n\n\n<li>Tap on 3 dots (\u2026) icon next to search bar<\/li>\n\n\n\n<li>Tap on \u201cDelete All\u201d to mark the messaged unread<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1285\" height=\"775\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-11.png\" alt=\"\" class=\"wp-image-4911\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-11.png 1285w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-11-300x181.png 300w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-11-1024x618.png 1024w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-11-768x463.png 768w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-11-50x30.png 50w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-11-60x36.png 60w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-11-100x60.png 100w\" sizes=\"auto, (max-width: 1285px) 100vw, 1285px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>User can delete a message using two ways: Delete an individual message: NOTE: Unlike Web, User cannot undo the delete action on Mobile<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[85],"ht-kb-tag":[220,73,212,116],"class_list":["post-3482","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mobile-app","ht_kb_tag-app-2","ht_kb_tag-ess","ht_kb_tag-messages","ht_kb_tag-mss"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3482","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/comments?post=3482"}],"version-history":[{"count":2,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3482\/revisions"}],"predecessor-version":[{"id":4914,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3482\/revisions\/4914"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/media?parent=3482"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-category?post=3482"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-tag?post=3482"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}