{"id":3494,"date":"2024-09-05T16:32:33","date_gmt":"2024-09-05T16:32:33","guid":{"rendered":"\/agile\/?post_type=ht_kb&#038;p=3494"},"modified":"2025-01-07T15:59:33","modified_gmt":"2025-01-07T15:59:33","slug":"app-message-center-mark-a-message-read-or-unread","status":"publish","type":"ht_kb","link":"\/agile\/knowledge-base\/app-message-center-mark-a-message-read-or-unread\/","title":{"rendered":"Message center (App) Mark a message read or unread"},"content":{"rendered":"\n<p>Unlike Unread tab, Inbox tab provides two different ways to mark the messages unread \u2013<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Marking an individual message as unread:<\/strong> (applicable to Inbox tab only)\n<ol class=\"wp-block-list\">\n<li>Tap on Message icon appearing on homepage<\/li>\n\n\n\n<li>Under inbox tab, tap on 3 dots (\u2026) icon next to a message OR tap on one of the messages\n<ol class=\"wp-block-list\">\n<li>If user taps on the 3 dots icon, it will show the modal with an option \u201cMark as Unread\u201d<\/li>\n\n\n\n<li>If user taps on the message to view the message, click on the 3 dots(\u2026), it will show the modal with an option \u201cMark as Unread\u201d<\/li>\n<\/ol>\n<\/li>\n\n\n\n<li>Tap on \u201cMark as Unread\u201d<\/li>\n\n\n\n<li>It will change the message to bold and shows success toast message<\/li>\n<\/ol>\n<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"862\" height=\"805\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-13.png\" alt=\"\" class=\"wp-image-4922\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-13.png 862w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-13-300x280.png 300w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-13-768x717.png 768w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-13-50x47.png 50w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-13-60x56.png 60w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-13-100x93.png 100w\" sizes=\"auto, (max-width: 862px) 100vw, 862px\" \/><\/figure>\n\n\n\n<p>2. <strong>Marking group of messages as unread\/read:<\/strong> (applicable to both Inbox and Unread tab only)<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Tap on Message icon appearing on home page<\/li>\n\n\n\n<li>Under inbox or unread tab, tap on edit icon (pen icon)<\/li>\n\n\n\n<li>Select the checkboxes for the messages user wants to mark as unread\/read&nbsp;<\/li>\n\n\n\n<li>Tap on 3 dots (\u2026) icon next to search bar<\/li>\n\n\n\n<li>Tap on either \u201c<strong>Mark all as read<\/strong>\u201d to mark the messages read OR \u201c<strong>Mark all as unread<\/strong>\u201d to mark the messaged unread<\/li>\n<\/ol>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"845\" height=\"788\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-14.png\" alt=\"\" class=\"wp-image-4924\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-14.png 845w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-14-300x280.png 300w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-14-768x716.png 768w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-14-50x47.png 50w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-14-60x56.png 60w, \/agile\/wp-content\/uploads\/sites\/2\/2024\/09\/image-14-100x93.png 100w\" sizes=\"auto, (max-width: 845px) 100vw, 845px\" \/><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Unlike Unread tab, Inbox tab provides two different ways to mark the messages unread \u2013 2. Marking group of messages as unread\/read: (applicable to both Inbox and Unread tab only)<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[85],"ht-kb-tag":[220,73,212,116],"class_list":["post-3494","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mobile-app","ht_kb_tag-app-2","ht_kb_tag-ess","ht_kb_tag-messages","ht_kb_tag-mss"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3494","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/comments?post=3494"}],"version-history":[{"count":2,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3494\/revisions"}],"predecessor-version":[{"id":4927,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/3494\/revisions\/4927"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/media?parent=3494"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-category?post=3494"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-tag?post=3494"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}