{"id":685,"date":"2018-11-20T21:52:52","date_gmt":"2018-11-20T21:52:52","guid":{"rendered":"\/agile\/?post_type=ht_kb&#038;p=685"},"modified":"2024-08-08T20:51:32","modified_gmt":"2024-08-08T20:51:32","slug":"how-to-reset-another-users-password","status":"publish","type":"ht_kb","link":"\/agile\/knowledge-base\/how-to-reset-another-users-password\/","title":{"rendered":"How to reset another user&#8217;s password."},"content":{"rendered":"<h3>Step 1 &#8211; Click on the Agile menu icon<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-194\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-1.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-1.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-1-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-1-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-1-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-1-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-1-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<h3>Step 2 &#8211; Select Admin \/ Express Implementation Portal<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-196\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-2.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-2.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-2-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-2-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-2-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-2-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-2-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"navigation\">\n<div id=\"output\">\n<h3>Step 3 &#8211; Ensure you are on the User Manager Step, select the User to reset.<\/h3>\n<\/div>\n<\/div>\n<div id=\"slider\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-198\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-3.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-3.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-3-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-3-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-3-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-3-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-3-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<h3>Step 4 &#8211; Click on the small box beside the Password field. Type in a new password. Click on the Force Password Change box and click Save.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-200\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-4.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-4.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-4-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-4-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-4-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-4-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-reset-another-users-password-step-4-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<h3>Additional Information<\/h3>\n<div id=\"AddInfo\">\n<p>You can communicate the new password to the user. Since you have selected the Force Password Change option the system will force the user to select a new password after logging in with the temporary password you selected.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Step 1 &#8211; Click on the Agile menu icon Step 2 &#8211; Select Admin \/ Express Implementation Portal Step 3 &#8211; Ensure you are on the User Manager Step, select the User to reset. Step 4 &#8211; Click on the small box beside the Password field. Type in a new&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[39],"ht-kb-tag":[],"class_list":["post-685","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-general-topics"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/685","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/comments?post=685"}],"version-history":[{"count":1,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/685\/revisions"}],"predecessor-version":[{"id":686,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/685\/revisions\/686"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/media?parent=685"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-category?post=685"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-tag?post=685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}