{"id":6989,"date":"2025-06-02T14:36:08","date_gmt":"2025-06-02T14:36:08","guid":{"rendered":"\/agile\/?post_type=ht_kb&p=6989"},"modified":"2025-06-02T14:36:09","modified_gmt":"2025-06-02T14:36:09","slug":"ess-mobile-app-shift-swap-cancel-shiftpick-up","status":"publish","type":"ht_kb","link":"\/agile\/knowledge-base\/ess-mobile-app-shift-swap-cancel-shiftpick-up\/","title":{"rendered":"ESS Mobile App-Shift Swap- Cancel ShiftPick up"},"content":{"rendered":"\n

<\/p>\n\n\n\n

\n ESS user can cancel the picked-up shift until it is not approved by the supervisor. To cancel a shift,\n<\/p>\n\n\n\n

    \n
  1. User taps on bottom navigation icon \u201cCalendar\u201d,
    <\/li>\n<\/ol>\n\n\n
    \n
    \"\"<\/figure>\n<\/div>\n\n\n

    <\/p>\n\n\n\n

    2. It will take user to current week calendar. User can navigate to future weeks via forward arrow icon if a picked-up shift that user wants to cancel is in the future weeks,
    <\/p>\n\n\n\n

      <\/ol>\n\n\n
      \n
      \"\"<\/figure>\n<\/div>\n\n\n

      <\/p>\n\n\n\n

      3. Tap on a picked-up shift with status \u201cPending Approval\u201d ,
      <\/p>\n\n\n\n

        <\/ol>\n\n\n
        \n
        \"\"<\/figure>\n<\/div>\n\n\n

        <\/p>\n\n\n\n

        4. Schedule Details modal will appear where user can view the Dropping Employee info, schedule info, and notes added by dropper (if any). Employee can add notes (optional) and tap on button \u201cCancel Shift PickUp\u201d,
        <\/p>\n\n\n\n

          <\/ol>\n\n\n
          \n
          \"\"<\/figure>\n<\/div>\n\n\n

          <\/p>\n\n\n\n

          5. Tap on \u201cYes I\u2019m Sure\u201d appearing on the confirmation dialog,
          <\/p>\n\n\n\n

            <\/ol>\n\n\n
            \n
            \"\"<\/figure>\n<\/div>\n\n\n

            <\/p>\n\n\n\n

            6. It will dismiss the Schedule Details modal, and show the success toast message and refresh the calendar with status as \u201cAvailable for Pickup\u201d,
            <\/p>\n\n\n\n

              <\/ol>\n\n\n
              \n
              \"\"<\/figure>\n<\/div>\n\n\n

              <\/p>\n","protected":false},"excerpt":{"rendered":"

              ESS user can cancel the picked-up shift until it is not approved by the supervisor. To cancel a shift, 2. It will take user to current week calendar. User can navigate to future weeks via forward arrow icon if a picked-up shift that user wants to cancel is in the…<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[85],"ht-kb-tag":[220,73],"class_list":["post-6989","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-mobile-app","ht_kb_tag-app-2","ht_kb_tag-ess"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/6989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/comments?post=6989"}],"version-history":[{"count":2,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/6989\/revisions"}],"predecessor-version":[{"id":7003,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/6989\/revisions\/7003"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/media?parent=6989"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-category?post=6989"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-tag?post=6989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}