{"id":761,"date":"2018-11-23T19:37:45","date_gmt":"2018-11-23T19:37:45","guid":{"rendered":"\/agile\/?post_type=ht_kb&#038;p=761"},"modified":"2024-08-08T20:48:18","modified_gmt":"2024-08-08T20:48:18","slug":"how-to-fix-accrual-balance-has-exceeded-max-overdraft","status":"publish","type":"ht_kb","link":"\/agile\/knowledge-base\/how-to-fix-accrual-balance-has-exceeded-max-overdraft\/","title":{"rendered":"How to fix \u201cAccrual Balance has Exceeded Max Overdraft\u201d"},"content":{"rendered":"<h3>Step 1 &#8211; If the employee has hours in a different category, simply change the absence category. Otherwise, to give the employee more hours, put a checkmark in the row.<\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-600\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-1.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-1.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-1-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-1-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-1-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-1-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-1-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"navigation\">\n<div id=\"output\">\n<h3>Step 2 &#8211; Click the Accruals button<\/h3>\n<\/div>\n<\/div>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-602\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-2.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-2.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-2-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-2-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-2-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-2-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-2-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"navigation\">\n<div id=\"output\">\n<h3>Step 3 &#8211; A window with the employee\u2019s accrual balances will pop up. Select the type of time they are trying to use.<\/h3>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-604\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-3.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-3.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-3-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-3-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-3-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-3-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-3-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"navigation\">\n<div id=\"output\">\n<h3>Step 4 &#8211; Click Adjust<\/h3>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-606\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-4.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-4.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-4-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-4-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-4-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-4-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-4-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"navigation\">\n<div id=\"output\">\n<h3>Step 5 &#8211; Select a date before the day the employee received the error<\/h3>\n<\/div>\n<\/div>\n<div id=\"slider\"><\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-608\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-5.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-5.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-5-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-5-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-5-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-5-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-5-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"navigation\">\n<div id=\"output\">\n<h3>Step 6 &#8211; In the Amount field, add the number of hours you\u2019d like to add to the employee&#8217;s balance<\/h3>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-610\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-6.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-6.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-6-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-6-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-6-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-6-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-6-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"navigation\">\n<div id=\"output\">\n<h3>Step 7 &#8211; Click Save<\/h3>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-612\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-7.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-7.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-7-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-7-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-7-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-7-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-7-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"navigation\">\n<div id=\"output\">\n<h3>Step 8 &#8211; Close the pop up window to return to the Timecard Editor<\/h3>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-614\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-8.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-8.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-8-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-8-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-8-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-8-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-8-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"navigation\">\n<div id=\"output\">\n<h3>Step 9 &#8211; Click Get Data to refresh the timecards<\/h3>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-616\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-9.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-9.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-9-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-9-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-9-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-9-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-9-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"navigation\">\n<div id=\"output\">\n<h3>Step 10 &#8211; The record is no longer an error<\/h3>\n<\/div>\n<\/div>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-618\" src=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-10.jpg\" alt=\"\" width=\"955\" height=\"510\" srcset=\"\/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-10.jpg 955w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-10-300x160.jpg 300w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-10-768x410.jpg 768w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-10-50x27.jpg 50w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-10-60x32.jpg 60w, \/agile\/wp-content\/uploads\/sites\/2\/2018\/11\/How-to-fix-Accrual-Balance-has-Exceeded-Max-Overdraft-Step-10-100x53.jpg 100w\" sizes=\"auto, (max-width: 955px) 100vw, 955px\" \/><\/p>\n<div id=\"slider\">\n<h3>Additional Information<\/h3>\n<div id=\"AddInfo\">\n<p>This error occurs when an employee has run out of hours for the specific type of absence they are trying to use. There are basically two solutions to this: use a different type of absence, or give them more hours. It\u2019s important to give them the hours on a date before they want to use them.<\/p>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Step 1 &#8211; If the employee has hours in a different category, simply change the absence category. Otherwise, to give the employee more hours, put a checkmark in the row. Step 2 &#8211; Click the Accruals button &nbsp; Step 3 &#8211; A window with the employee\u2019s accrual balances will pop&#8230;<\/p>\n","protected":false},"author":3,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[3,24],"ht-kb-tag":[],"class_list":["post-761","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-attendance","ht_kb_category-absences"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/761","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/comments?post=761"}],"version-history":[{"count":1,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/761\/revisions"}],"predecessor-version":[{"id":762,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb\/761\/revisions\/762"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/media?parent=761"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-category?post=761"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/agile\/wp-json\/wp\/v2\/ht-kb-tag?post=761"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}