{"id":1843,"date":"2025-03-11T19:39:04","date_gmt":"2025-03-11T19:39:04","guid":{"rendered":"\/enterprise\/?post_type=ht_kb&#038;p=1843"},"modified":"2025-03-11T19:39:09","modified_gmt":"2025-03-11T19:39:09","slug":"forgot-password-add-sms-support","status":"publish","type":"ht_kb","link":"\/enterprise\/knowledge-base\/forgot-password-add-sms-support\/","title":{"rendered":"Forgot password \u2013 Add SMS support"},"content":{"rendered":"\n<p><strong>Settings:<\/strong>\n<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>System configuration&gt;<\/strong> <strong>Settings<\/strong>&gt; <strong>Password reset settings<\/strong><br><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li> Password reset function was moved from \u201cPassword policy\u201d to a dedicated section aka \u201cPassword reset settings\u201d <br>  <\/li>\n\n\n\n<li> A new parameter was added, \u201cSend code via SMS \/ Mail\u201d with the following options:<br>  <\/li>\n<\/ul>\n\n\n\n<p>\n  Email (default \u2013 same as today), SMS, SMS and email \n  <br>\n  <br>\n<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1086\" height=\"677\" src=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/a-screenshot-of-a-computer-description-automatica-48.png\" alt=\"A screenshot of a computer\n\nDescription automatically generated\" class=\"wp-image-1844\" srcset=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/a-screenshot-of-a-computer-description-automatica-48.png 1086w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/a-screenshot-of-a-computer-description-automatica-48-300x187.png 300w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/a-screenshot-of-a-computer-description-automatica-48-1024x638.png 1024w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/a-screenshot-of-a-computer-description-automatica-48-768x479.png 768w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/a-screenshot-of-a-computer-description-automatica-48-50x31.png 50w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/a-screenshot-of-a-computer-description-automatica-48-60x37.png 60w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/a-screenshot-of-a-computer-description-automatica-48-100x62.png 100w\" sizes=\"auto, (max-width: 1086px) 100vw, 1086px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>System configuration&gt; External Integrations&gt;<\/strong> <strong>SMS Services<\/strong><br><\/li>\n<\/ol>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This section was separated from Twillio service, so it will serve Twilio service and INFORYOU IL SMS. <br>  <\/li>\n\n\n\n<li>&#8220;Select Employee Phone Field\u201d &#8211; The user specifies the <strong>phone number field<\/strong> that will be used for messaging i.e. as Mobile number can be either in Phone 1 or Phone 2. <br>  <\/li>\n\n\n\n<li>&#8220;Country Code Prefeix&#8221; \u2013 Sending SMS via service requires the full number including country code. By adding country code in configuration, you may keep the phone numbers in CoreHR as is i.e. without the country code.  This works perfectly for a single country e.g. 001 for US and CA. If you have multiple countries, leave the Country code prefix field \u201cBlank\u201d and specify the full employee number, with country code in CoreHR.<br>  <\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Settings: Email (default \u2013 same as today), SMS, SMS and email<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[46],"ht-kb-tag":[56],"class_list":["post-1843","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-admin","ht_kb_tag-enterprise"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb\/1843","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/comments?post=1843"}],"version-history":[{"count":1,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb\/1843\/revisions"}],"predecessor-version":[{"id":1846,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb\/1843\/revisions\/1846"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/media?parent=1843"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb-category?post=1843"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb-tag?post=1843"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}