{"id":2426,"date":"2025-03-28T13:28:19","date_gmt":"2025-03-28T13:28:19","guid":{"rendered":"\/enterprise\/?post_type=ht_kb&#038;p=2426"},"modified":"2025-03-28T13:28:24","modified_gmt":"2025-03-28T13:28:24","slug":"handling-exceptions-early-entries-or-late-exits","status":"publish","type":"ht_kb","link":"\/enterprise\/knowledge-base\/handling-exceptions-early-entries-or-late-exits\/","title":{"rendered":"Handling Exceptions \u2013 Early Entries or Late Exits"},"content":{"rendered":"\n<p><strong>Early entry<\/strong> exceptions occur when the employee\u2019s first punch is <strong>before<\/strong> his\/her <strong>scheduled start time<\/strong>.  <strong>Late exit<\/strong> exceptions occur when the employee\u2019s last punch is <strong>after<\/strong> his\/her <strong>scheduled end time<\/strong>.  You must review these entries and decide whether you wish to pay some or all of the extra time.  \n<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Follow the steps from the <strong>Reviewing Notifications<\/strong> section, select Early ins\/Late outs.<br><\/li>\n\n\n\n<li>Select the record by clicking on it.  You will know which record is selected because the whole row will be highlighted.<br><\/li>\n<\/ol>\n\n\n\n<p>\n  Hover your cursor over the Exception Notification and a pop-up window will explain what the exception is.\n<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-1.png\" alt=\"\" class=\"wp-image-2427\" srcset=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-1.png 1600w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-1-300x169.png 300w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-1-1024x576.png 1024w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-1-768x432.png 768w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-1-50x28.png 50w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-1-1536x864.png 1536w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-1-60x34.png 60w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-1-100x56.png 100w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>3. Review the Exceptions in the Additional Data panel on the right.  Click on the down arrow to expand the section to see the details of each exception.<br><\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"335\" height=\"342\" src=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-2.png\" alt=\"\" class=\"wp-image-2429\" srcset=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-2.png 335w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-2-294x300.png 294w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-2-50x50.png 50w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-2-60x60.png 60w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-2-98x100.png 98w\" sizes=\"auto, (max-width: 335px) 100vw, 335px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Note:<\/strong> if you can\u2019t see the Additional Data panel click on the\n  <img loading=\"lazy\" decoding=\"async\" width=\"38\" height=\"41\" src=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-3.png\" class=\"wp-image-2431\">\n  button.\n<\/p>\n\n\n\n<p>4. To authorize the exceptions, click on the drop-down menu in the Exception window.  <br><\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"333\" height=\"553\" src=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-4.png\" alt=\"\" class=\"wp-image-2433\" srcset=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-4.png 333w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-4-181x300.png 181w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-4-30x50.png 30w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-4-36x60.png 36w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-4-60x100.png 60w\" sizes=\"auto, (max-width: 333px) 100vw, 333px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><a id=\"post-2426-_Hlk37156136\"><\/a><strong>Pay exception by contract rules:<\/strong> this is the default behavior of the Contract.  Note: some contracts may not pay any extra time while others may pay some or all of the extra time by default.  What you choose here will depend on how the contract is set up.  Use the Paid field to determine how much, if any, is being paid automatically.\n<\/p>\n\n\n\n<p><strong>Do not approve exception:<\/strong> this <strong>does not add<\/strong> the missing time into the paid attendance.  \n<\/p>\n\n\n\n<p><strong>Approve exception:<\/strong> this <strong>does add<\/strong> the missing time to the paid attendance.\n<\/p>\n\n\n\n<p><strong>Partially approve exception: <\/strong>this allows you to add some of the missing time to the paid attendance.  If choosing this option, you must also specify how much time to pay in the Paid Value section (please note this is in hours and minutes not decimal).\n<\/p>\n\n\n\n<p>5. Save your changes by clicking the Calculate and Save button.<br><\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"336\" height=\"454\" src=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-5.png\" alt=\"\" class=\"wp-image-2435\" srcset=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-5.png 336w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-5-222x300.png 222w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-5-37x50.png 37w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-5-44x60.png 44w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-5-74x100.png 74w\" sizes=\"auto, (max-width: 336px) 100vw, 336px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>6. Now you will see that the exception has been resolved.<br><\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1600\" height=\"900\" src=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-6.png\" alt=\"\" class=\"wp-image-2437\" srcset=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-6.png 1600w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-6-300x169.png 300w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-6-1024x576.png 1024w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-6-768x432.png 768w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-6-50x28.png 50w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-6-1536x864.png 1536w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-6-60x34.png 60w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-6-100x56.png 100w\" sizes=\"auto, (max-width: 1600px) 100vw, 1600px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>7. Review the updated Daily Totals in the Additional Data panel on the right.<br><\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"330\" height=\"379\" src=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-7.png\" alt=\"\" class=\"wp-image-2439\" srcset=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-7.png 330w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-7-261x300.png 261w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-7-44x50.png 44w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-7-52x60.png 52w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-7-87x100.png 87w\" sizes=\"auto, (max-width: 330px) 100vw, 330px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>8. If everything looks correct click the Approve record box.<br><\/p>\n\n\n\n<ol class=\"wp-block-list\"><\/ol>\n\n\n\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"1000\" height=\"80\" src=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-8.png\" alt=\"\" class=\"wp-image-2441\" srcset=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-8.png 1000w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-8-300x24.png 300w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-8-768x61.png 768w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-8-50x4.png 50w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-8-60x5.png 60w, \/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-8-100x8.png 100w\" sizes=\"auto, (max-width: 1000px) 100vw, 1000px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Note:<\/strong> you will have to save the record once approved using the Calculate and Save button\n  <img loading=\"lazy\" decoding=\"async\" width=\"29\" height=\"28\" src=\"\/enterprise\/wp-content\/uploads\/sites\/3\/2025\/03\/word-image-2426-9.png\" class=\"wp-image-2443\">\n  but if you have more records that require attention you may continue to address them and do a final save before you leave the attendance screen.\n<\/p>\n\n\n\n<p><a id=\"post-2426-EndOfDoc\"><\/a>\n<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Early entry exceptions occur when the employee\u2019s first punch is before his\/her scheduled start time. Late exit exceptions occur when the employee\u2019s last punch is after his\/her scheduled end time. You must review these entries and decide whether you wish to pay some or all of the extra time. Hover&#8230;<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[44],"ht-kb-tag":[56],"class_list":["post-2426","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-attendance","ht_kb_tag-enterprise"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb\/2426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/comments?post=2426"}],"version-history":[{"count":1,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb\/2426\/revisions"}],"predecessor-version":[{"id":2445,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb\/2426\/revisions\/2445"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/media?parent=2426"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb-category?post=2426"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb-tag?post=2426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}