{"id":2523,"date":"2025-03-28T13:45:49","date_gmt":"2025-03-28T13:45:49","guid":{"rendered":"\/enterprise\/?post_type=ht_kb&p=2523"},"modified":"2025-03-28T13:45:54","modified_gmt":"2025-03-28T13:45:54","slug":"handling-errors-adding-missed-punches-2","status":"publish","type":"ht_kb","link":"\/enterprise\/knowledge-base\/handling-errors-adding-missed-punches-2\/","title":{"rendered":"Handling Errors \u2013 Adding Missed Punches"},"content":{"rendered":"\n

\n If an employee is scheduled to work but does not enter his\/her time an Unauthorized Absence error will appear. \n<\/p>\n\n\n\n

    \n
  1. Follow the steps from the Reviewing Notifications<\/strong> section, select Errors.
    <\/li>\n\n\n\n
  2. Select the record by clicking on it. You will know which record is selected because the whole row will be highlighted.
    <\/li>\n<\/ol>\n\n\n\n

    \n Hover your cursor over the Error Notification and a pop-up window will explain what the error is.\n<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    3. Enter the missing time in the Daily Timeline section.
    <\/p>\n\n\n\n

      <\/ol>\n\n\n\n
      \"\"<\/figure>\n\n\n\n

      <\/p>\n\n\n\n

      4. Press the button with the three dots then select Add\/View Notes to add an explanation of the changes you made and why. When finished click done.
      <\/p>\n\n\n\n

        <\/ol>\n\n\n\n
        \"\"<\/figure>\n\n\n\n

        <\/p>\n\n\n\n

        \"\"<\/figure>\n\n\n\n

        <\/p>\n\n\n\n

        5. Save your changes by clicking the Calculate and Save button.
        <\/p>\n\n\n\n

          <\/ol>\n\n\n\n
          \"\"<\/figure>\n\n\n\n

          <\/p>\n\n\n\n

          6. Now you will see that the error has been resolved.
          <\/p>\n\n\n\n

            <\/ol>\n\n\n\n
            \"\"<\/figure>\n\n\n\n

            <\/p>\n\n\n\n

            7. Review the updated Daily Totals in the Additional Data panel on the right.
            <\/p>\n\n\n\n

              <\/ol>\n\n\n\n
              \"\"<\/figure>\n\n\n\n

              <\/p>\n\n\n\n

              Note:<\/strong> if you can\u2019t see the Additional Data panel click on the\n \n button.\n<\/p>\n\n\n\n

              8. If everything looks correct click the Approve record box.
              <\/p>\n\n\n\n

                <\/ol>\n\n\n\n
                \"\"<\/figure>\n\n\n\n

                <\/p>\n\n\n\n

                Note:<\/strong> you will have to save the record once approved using the Calculate and Save button but if you have more records that require attention you may continue to address them and do a final save before you leave the attendance screen.\n<\/p>\n\n\n\n

                <\/a>\n<\/p>\n","protected":false},"excerpt":{"rendered":"

                If an employee is scheduled to work but does not enter his\/her time an Unauthorized Absence error will appear. Hover your cursor over the Error Notification and a pop-up window will explain what the error is. 3. Enter the missing time in the Daily Timeline section. 4. Press the button…<\/p>\n","protected":false},"author":4,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"_lmt_disableupdate":"","_lmt_disable":"","footnotes":""},"ht-kb-category":[44],"ht-kb-tag":[56],"class_list":["post-2523","ht_kb","type-ht_kb","status-publish","format-standard","hentry","ht_kb_category-attendance","ht_kb_tag-enterprise"],"_links":{"self":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb\/2523","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb"}],"about":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/types\/ht_kb"}],"author":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/users\/4"}],"replies":[{"embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/comments?post=2523"}],"version-history":[{"count":1,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb\/2523\/revisions"}],"predecessor-version":[{"id":2542,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb\/2523\/revisions\/2542"}],"wp:attachment":[{"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/media?parent=2523"}],"wp:term":[{"taxonomy":"ht_kb_category","embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb-category?post=2523"},{"taxonomy":"ht_kb_tag","embeddable":true,"href":"https:\/\/help.synerion.com\/enterprise\/wp-json\/wp\/v2\/ht-kb-tag?post=2523"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}